Whatsapp for Business

As a Cloud Customer Engagement Solution Provider, Nubitel empowers your WhatsApp Business record to interface with Whatsapp for Business straightforwardly through true API and associate with your clients on a natural channel that is generally advantageous and vital to them. We heard you prefer not to run your informing directs in storehouses. With Nubitel, you can deal with your email, WhatsApp, other social talk applications and so forth in a solitary interface. Subtleties of clients are recorded to keep a track history and empower your group to have the most refreshed client profile.



Search, screen and track different norm and modified reports including reaction time, specialist movement, discussion taking care of times, CSAT, feeling examination, and different markers to help client commitment and your business ROI. Circulate remaining burden to specialists as per the pre-set guidelines dependent on their abilities and obligations. Nubitel framework can course it to the specialist with best fit to determine the issue. Coordinate with your present CRM, for example, SalesForce, SugarCRM and so on to monitor your client venture in your organization's business pipeline.

Do you realize that you can really mechanize buyer requests? You don't need to employ lotsa of specialists. Nubitel has a total answer for fabricate, oversee and streamline chatbots for your business.

1. Self-administration Chatbot

Answer FAQs quicker, more limited reacting time and diminish outstanding task at hand for your client care group and convey a consistent client experience.

2. Multilingual

Minister your messages with your modified business persona in a few dialects for your growing business market. Extra dialects can be added upon demand.

3. Consistent Human Handoff

Handle client's question with dexterity, accessibility and consistency. At whatever point human assistance is expected to proceed in the exchange, Nubibot can divert the communication to live specialist, driving deals with the correct harmony between man-made brainpower and human cooperation. Full setting will be passed to the following specialist so live specialist can direct a smooth discussion with clients.

 

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